Right of Withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby consumers are any natural person who concludes a legal transaction for purposes which are largely not attributable to their commercial or independent professional activity:

A. Revocation instructions

Right of withdrawal

You have the right to revoke this agreement within fourteen days without giving any reasons. The withdrawal period shall be fourteen days from the date on which you or a third party designated by you, who is not the carrier, has or has taken possession of the last product.

To exercise your right of withdrawal, you must contact us (PBC Linear Europe GmbH, Bonner Str. 363, 40589 Düsseldorf/Germany, tel.: + 49 (0) 211 54559020, E-mail: shop@pbclinear.eu) by means of a clear declaration (e.g. a letter or e-mail sent by mail) about your To revoke this agreement. You can use the enclosed sample withdrawal form», but this is not mandatory.

In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation

If you revoke this agreement, we will provide you with all the payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you provide a different type of delivery than the one offered by us, the cheapest Standard delivery), immediately and at the latest within fourteen days from the date on which the notice of cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the date on which you inform us of the withdrawal of this contract. The time limit is respected if you send the goods before the expiry of the period of fourteen days.

They bear the direct costs of returning the goods.

They only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.

Exclusion or premature termination of the right of withdrawal

The right of withdrawal does not apply to consumers who are not members of the European Union at the time of conclusion of the contract and whose sole place of residence and address of delivery are outside the European Union at the time of the conclusion of the contract.

General Information

1) Please avoid damage and contamination of the goods. Please send the goods back to us in original packaging with all accessories and with all packaging components. If necessary, use a protective repackaging. If you no longer have the original packaging, please ensure that the packaging is adequately protected against transport damage.

2) Please do not send the goods back to us without any charge.

3) Please note that the aforementioned digits 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal form

If you wish to revoke the contract, please fill out this form and send it back.


Withdrawal form, PDF 39 KB »